{"title":"Charcoal Grills","description":"","products":[{"product_id":"napoleon-premium-18-charcoal-kettle","title":"Napoleon - Premium 18 Charcoal Kettle","description":"\u003cp style=\"text-align: left;\"\u003e\u003cspan\u003eNapoleon's compact and agile Charcoal Kettle Grill, the NK18K-LEG, is an 18-inch kettle that is ideal for any charcoal enthusiast. Grill and slow roast with ease, or smoke by including your favorite wood chips and chunks. When charcoal grilling, being able to control heat through airflow is essential. The adjustable air vents make it easy to manage airflow for precise temperature control, including top venting that is protected from the elements. The Vortex heat management system improves convection within the grill for better searing and smoking as well as improved fuel efficiency. Stainless steel grids heat quickly and need little maintenance, they are hinged to allow easy addition of extra charcoal, refilling water pans, and addition of wood for smoking. The integrated temperature gauge helps you maintain the perfect temperature while you grill at a comfortable height, thanks to improved leg joints that provide rock-solid stability and an elevated grilling surface for your barbecue needs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3 class=\"title hide-item-on-mobile\"\u003eKey Features\u003c\/h3\u003e\n\u003cdiv data-height=\"414.25px\" data-fade=\"true\" data-max-height=\"360px\" class=\"inner-wrapper open\"\u003e\n\u003cul\u003e\n\u003cli style=\"text-align: left;\"\u003e296 in² Total Cooking Area\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e18-inch Diameter Cooking Area\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eStainless steel Cooking Grid\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eACCU-PROBE™ Temperature Gauge\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003ePorcelain-Enameled Lid and Bowl\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eRugged Weather-Proof Wheels\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eBuilt-in Lid Hanger\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eAdjustable Stainless Steel Air Vents\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eCool Touch Handle\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eSturdy Four Legged Design\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eEasy to Assemble\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eRemovable Heavy Steel Ash Catcher\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\"\u003e \u003c\/p\u003e\n\u003ch3 data-end=\"84\" data-start=\"66\"\u003eSpecifications\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli style=\"text-align: left;\" data-end=\"148\" data-start=\"123\"\u003e\n\u003cstrong data-end=\"137\" data-start=\"123\"\u003eFuel Type:\u003c\/strong\u003e Charcoal\u003c\/li\u003e\n\u003cli style=\"text-align: left;\" data-end=\"213\" data-start=\"151\"\u003e\n\u003cstrong data-end=\"173\" data-start=\"151\"\u003eMain Cooking Area:\u003c\/strong\u003e 17.5 in Ø (44 cm Ø) — fits 18 burgers\u003c\/li\u003e\n\u003cli style=\"text-align: left;\" data-end=\"264\" data-start=\"216\"\u003e\n\u003cstrong data-end=\"239\" data-start=\"216\"\u003eTotal Cooking Area:\u003c\/strong\u003e 235 sq. in (1,520 cm²)\u003c\/li\u003e\n\u003cli style=\"text-align: left;\" data-end=\"297\" data-start=\"267\"\u003e\n\u003cstrong data-end=\"282\" data-start=\"267\"\u003eRotisserie:\u003c\/strong\u003e Not included\u003c\/li\u003e\n\u003cli style=\"text-align: left;\" data-end=\"329\" data-start=\"300\"\u003e\n\u003cstrong data-end=\"311\" data-start=\"300\"\u003eHeight:\u003c\/strong\u003e 38.5 in (97 cm)\u003c\/li\u003e\n\u003cli style=\"text-align: left;\" data-end=\"358\" data-start=\"332\"\u003e\n\u003cstrong data-end=\"342\" data-start=\"332\"\u003eWidth:\u003c\/strong\u003e 21 in (53 cm)\u003c\/li\u003e\n\u003cli style=\"text-align: left;\" data-end=\"389\" data-start=\"361\"\u003e\n\u003cstrong data-end=\"371\" data-start=\"361\"\u003eDepth:\u003c\/strong\u003e 24.5 in (62 cm)\u003c\/li\u003e\n\u003cli style=\"text-align: left;\" data-end=\"419\" data-start=\"392\"\u003e\n\u003cstrong data-end=\"417\" data-start=\"392\"\u003ePackaging Dimensions:\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli style=\"text-align: left;\" data-end=\"450\" data-start=\"424\"\u003eHeight: 13 in (33.02 cm)\u003c\/li\u003e\n\u003cli style=\"text-align: left;\" data-end=\"482\" data-start=\"455\"\u003eWidth: 22.5 in (57.15 cm)\u003c\/li\u003e\n\u003cli style=\"text-align: left;\" data-end=\"515\" data-start=\"487\"\u003eDepth: 21.25 in (53.98 cm)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli style=\"text-align: left;\" data-end=\"559\" data-start=\"518\"\u003e\n\u003cstrong data-end=\"539\" data-start=\"518\"\u003ePackaging Weight:\u003c\/strong\u003e 36 lbs (16.33 kg)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\"\u003e \u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\"\u003eManual\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\"\u003e\u003cstrong\u003eClick\u003c\/strong\u003e \u003cspan style=\"color: rgb(43, 0, 255);\"\u003e\u003ca style=\"color: rgb(43, 0, 255);\" href=\"https:\/\/www.napoleon.com\/sites\/default\/files\/products\/N415-0780W_--0-condensed-nov24.pdf\"\u003eManual\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e \u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e \u003c\/p\u003e\n\u003cdiv class=\"section-header justify-self-center text-center\"\u003e\n\u003ch3 class=\"h2\"\u003eRefund and Return Policy\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prose\"\u003e\n\u003cp class=\"p1\"\u003eLast Updated: December 2025\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eThank you for shopping with \u003cb\u003eMaison Flame\u003c\/b\u003e. We want you to feel confident in your purchase, and we strive to make the return process simple and transparent. Please review the policy below before submitting a return request.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eEligibility for Returns\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e\u003cb\u003e30-Day Return Period\u003c\/b\u003e\u003cbr\u003eYou may request a return within\u003cspan\u003e \u003c\/span\u003e\u003cb\u003e30 days from the date your order is delivered\u003c\/b\u003e.\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e\u003cb\u003eCondition of Returned Items\u003c\/b\u003e\u003cbr\u003eTo be eligible for a refund, items must be:\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eUnused and unassembled\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eIn original packaging\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eIncluding all accessories, manuals, and components\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p3\"\u003e\u003cb\u003eProof of Purchase\u003c\/b\u003e\u003cbr\u003eA valid order number or receipt is required for all return requests.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eHow to Start a Return\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eTo initiate a return, please contact our customer support team:\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003e\u003cb\u003eEmail:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003esupport@maisonflame.com\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003e\u003cb\u003ePhone:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003e(424) 339-1854\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p3\"\u003eOnce your request is reviewed and approved, you will receive:\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eA\u003cspan\u003e \u003c\/span\u003e\u003cb\u003ereturn authorization\u003c\/b\u003e,\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eA\u003cspan\u003e \u003c\/span\u003e\u003cb\u003eprepaid shipping label\u003c\/b\u003e, and\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eThe correct\u003cspan\u003e \u003c\/span\u003e\u003cb\u003ereturn address\u003c\/b\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p4\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eReturn Shipping \u0026amp; Fees\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eNon-Defective Returns (Buyer’s Remorse, Wrong Size, Change of Mind)\u003c\/b\u003e\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003e\u003cb\u003eReturn Shipping:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eCovered by Maison Flame when returned within 30 days.\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003e\u003cb\u003eRestocking Fee:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eA\u003cspan\u003e \u003c\/span\u003e\u003cb\u003e20% restocking fee\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003ewill be deducted from the refund amount.\u003cbr\u003eThis fee helps cover inspection, repackaging, and processing.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eDamaged or Defective Items\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eIf your order arrives damaged or defective:\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003ePlease contact us within\u003cspan\u003e \u003c\/span\u003e\u003cb\u003e48 hours\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eof delivery.\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eProvide photos of the damage or defect to help us process your claim quickly.\u003cbr\u003eFor approved claims:\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eMaison Flame covers all shipping costs.\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003e\u003cb\u003eNo restocking fee\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eapplies.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p4\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eRefund Process\u003c\/b\u003e\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eReturns are inspected upon arrival at our facility.\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eAfter inspection, you will be notified of the approval or denial of your refund.\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eApproved refunds are issued to the\u003cspan\u003e \u003c\/span\u003e\u003cb\u003eoriginal payment method\u003c\/b\u003e.\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003ePlease allow\u003cspan\u003e \u003c\/span\u003e\u003cb\u003e10–14 business days\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003efrom the approval date for the credit to appear on your account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p4\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eNon-Returnable Items\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eFor safety and hygiene reasons, certain items may not be eligible for return. If applicable, these exclusions will be clearly noted on the product page.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eQuestions?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eIf you need help or have any questions regarding your return, please contact us anytime at\u003cspan\u003e \u003c\/span\u003e\u003cb\u003esupport@maisonflame.com\u003c\/b\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Maison Flame","offers":[{"title":"Default Title","offer_id":51039876743456,"sku":null,"price":179.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0949\/6752\/9760\/files\/NK18K-LEG-3-Web-Gallery-01-Original_JPG-NK18K-LEG-3-Prod-Closed-Str-LidClosed.jpg?v=1765771217"},{"product_id":"napoleon-legend®-14-charcoal-portable","title":"Napoleon - Legend® 14 Charcoal Portable","description":"\u003cp style=\"text-align: left;\"\u003e\u003cspan\u003eGrill with charcoal on the go with our Legend® 14-inch Portable Charcoal Grill. This black porcelain enamel kettle BBQ is the perfect size for picnics, reflecting the heat just like our larger charcoal kettles, creating the ideal environment for something slow smoked or seared to perfection. The charcoal basket is divided to make grilling your way easy, even on the go. Top and bottom vents ensure that temperature is easy to control. Easily carry this lightweight little barbecue wherever you are adventuring from the Cool Touch handle, the locking lid latches keep everything securely together. The easy to assemble four-legged design is stable no matter where you're grilling. The chrome-plated cooking grids are easy to clean, and when you're done barbecuing so are the spent coals. The steel-plated ash catcher is easy to remove. Just empty, latch that lid on, and go on your next adventure.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e \u003c\/p\u003e\n\u003ch3 class=\"title hide-item-on-mobile\"\u003eKey Features\u003c\/h3\u003e\n\u003cdiv data-fade=\"true\" data-max-height=\"360px\" class=\"inner-wrapper\"\u003e\n\u003cul\u003e\n\u003cli style=\"text-align: left;\"\u003e150 in² Total Cooking Area\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e14-inch Diameter Cooking Area\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eChrome Plated Cooking Grid\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003ePorcelain-Enameled Lid and Bowl\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eSteel Plated Drip Pan\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eLocking Lid Latches and Easy Carry Handle\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eCool Touch Handle\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eSturdy Four Legged Design\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eEasy to Assemble\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eAdjustable Air Vents\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cp style=\"text-align: left;\"\u003e \u003c\/p\u003e\n\u003ch3 data-end=\"95\" data-start=\"77\"\u003eSpecifications\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli style=\"text-align: left;\"\u003e\n\u003cstrong data-end=\"148\" data-start=\"134\"\u003eFuel Type:\u003c\/strong\u003e Charcoal\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e\n\u003cstrong data-end=\"184\" data-start=\"162\"\u003eMain Cooking Area:\u003c\/strong\u003e 13.5 in Ø (34 cm Ø) — fits 9 burgers\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e\n\u003cstrong data-end=\"249\" data-start=\"226\"\u003eTotal Cooking Area:\u003c\/strong\u003e 150 sq. in (920 cm²)\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e\n\u003cstrong data-end=\"290\" data-start=\"275\"\u003eRotisserie:\u003c\/strong\u003e Not included\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e\n\u003cstrong data-end=\"319\" data-start=\"308\"\u003eHeight:\u003c\/strong\u003e 18 in (45.5 cm)\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e\n\u003cstrong data-end=\"350\" data-start=\"340\"\u003eWidth:\u003c\/strong\u003e 14 in (35.5 cm)\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e\n\u003cstrong data-end=\"381\" data-start=\"371\"\u003eDepth:\u003c\/strong\u003e 14 in (36 cm)\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e\n\u003cstrong data-end=\"425\" data-start=\"400\"\u003ePackaging Dimensions:\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli style=\"text-align: left;\"\u003eHeight: 11 in (27.94 cm)\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eWidth: 17.64 in (44.81 cm)\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eDepth: 16 in (40.64 cm)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e\n\u003cstrong data-end=\"545\" data-start=\"524\"\u003ePackaging Weight:\u003c\/strong\u003e 11.02 lbs (5 kg)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\"\u003e \u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\"\u003e\u003cspan\u003eManual\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\"\u003e\u003cspan\u003e\u003cstrong\u003eClick\u003c\/strong\u003e \u003cspan style=\"color: rgb(43, 0, 255);\"\u003e\u003ca style=\"color: rgb(43, 0, 255);\" href=\"https:\/\/www.napoleon.com\/sites\/default\/files\/products\/Charcoal-NK14-Assembly-Guide.pdf\"\u003eManual\u003c\/a\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cdiv class=\"section-header justify-self-center text-center\"\u003e\n\u003ch3 class=\"h2\"\u003eRefund and Return Policy\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prose\"\u003e\n\u003cp class=\"p1\"\u003eLast Updated: December 2025\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eThank you for shopping with \u003cb\u003eMaison Flame\u003c\/b\u003e. We want you to feel confident in your purchase, and we strive to make the return process simple and transparent. Please review the policy below before submitting a return request.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eEligibility for Returns\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e\u003cb\u003e30-Day Return Period\u003c\/b\u003e\u003cbr\u003eYou may request a return within\u003cspan\u003e \u003c\/span\u003e\u003cb\u003e30 days from the date your order is delivered\u003c\/b\u003e.\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e\u003cb\u003eCondition of Returned Items\u003c\/b\u003e\u003cbr\u003eTo be eligible for a refund, items must be:\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eUnused and unassembled\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eIn original packaging\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eIncluding all accessories, manuals, and components\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p3\"\u003e\u003cb\u003eProof of Purchase\u003c\/b\u003e\u003cbr\u003eA valid order number or receipt is required for all return requests.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eHow to Start a Return\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eTo initiate a return, please contact our customer support team:\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003e\u003cb\u003eEmail:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003esupport@maisonflame.com\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003e\u003cb\u003ePhone:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003e(424) 339-1854\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p3\"\u003eOnce your request is reviewed and approved, you will receive:\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eA\u003cspan\u003e \u003c\/span\u003e\u003cb\u003ereturn authorization\u003c\/b\u003e,\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eA\u003cspan\u003e \u003c\/span\u003e\u003cb\u003eprepaid shipping label\u003c\/b\u003e, and\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eThe correct\u003cspan\u003e \u003c\/span\u003e\u003cb\u003ereturn address\u003c\/b\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p4\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eReturn Shipping \u0026amp; Fees\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eNon-Defective Returns (Buyer’s Remorse, Wrong Size, Change of Mind)\u003c\/b\u003e\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003e\u003cb\u003eReturn Shipping:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eCovered by Maison Flame when returned within 30 days.\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003e\u003cb\u003eRestocking Fee:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eA\u003cspan\u003e \u003c\/span\u003e\u003cb\u003e20% restocking fee\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003ewill be deducted from the refund amount.\u003cbr\u003eThis fee helps cover inspection, repackaging, and processing.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eDamaged or Defective Items\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eIf your order arrives damaged or defective:\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003ePlease contact us within\u003cspan\u003e \u003c\/span\u003e\u003cb\u003e48 hours\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eof delivery.\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eProvide photos of the damage or defect to help us process your claim quickly.\u003cbr\u003eFor approved claims:\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eMaison Flame covers all shipping costs.\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003e\u003cb\u003eNo restocking fee\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eapplies.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p4\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eRefund Process\u003c\/b\u003e\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eReturns are inspected upon arrival at our facility.\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eAfter inspection, you will be notified of the approval or denial of your refund.\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eApproved refunds are issued to the\u003cspan\u003e \u003c\/span\u003e\u003cb\u003eoriginal payment method\u003c\/b\u003e.\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003ePlease allow\u003cspan\u003e \u003c\/span\u003e\u003cb\u003e10–14 business days\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003efrom the approval date for the credit to appear on your account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p4\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eNon-Returnable Items\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eFor safety and hygiene reasons, certain items may not be eligible for return. If applicable, these exclusions will be clearly noted on the product page.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eQuestions?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eIf you need help or have any questions regarding your return, please contact us anytime at\u003cspan\u003e \u003c\/span\u003e\u003cb\u003esupport@maisonflame.com\u003c\/b\u003e.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Maison Flame","offers":[{"title":"Default Title","offer_id":51039902466336,"sku":null,"price":79.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0949\/6752\/9760\/files\/Gallery-NK-14-LEG-3-Prod-Str.png?v=1765771932"}],"url":"https:\/\/maisonflame.com\/collections\/charcoal-grills.oembed","provider":"Maison Flame","version":"1.0","type":"link"}