{"product_id":"napoleon-elevation™-36","title":"Napoleon - Elevation™ Series","description":"\u003cp style=\"text-align: left;\"\u003e\u003cstrong\u003eDirect Vent Gas Fireplace\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e\u003cspan\u003eThe foundation of our gas fireplace offerings, our Elevation 36 Direct Vent Gas Fireplace features our hand-painted split oak log set that shows off the fire from every angle. This fireplace is customizable with decorative backer panel offerings and finishing trim kits in black, charcoal, gunmetal and copper. Include the optional UHM (Universal Heat Management) to increase your comfort. UHM is a passive heat management system that circulates the heat throughout your room to ensure increased comfort when making memorable moments in front of your fireplace.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e \u003c\/p\u003e\n\u003ch3 class=\"title hide-item-on-mobile\"\u003eKey Features\u003c\/h3\u003e\n\u003cdiv class=\"inner-wrapper open\" data-max-height=\"360px\" data-fade=\"true\" data-height=\"529.188px\"\u003e\n\u003cul\u003e\n\u003cli style=\"text-align: left;\"\u003eUp to 26,000 BTU's\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eFull View Fireplace\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eFull View Safety Barrier Included\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eIncluded Split Oak Log Set\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eTen Optional Decorative Brick Kits\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eFive Optional Finishing Trims\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eTwo Optional Fronts\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003ePan Style Burner\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eOptional Remote Control\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eOptional eFIRE Controller\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eOptional Heat Circulating Blower\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eDesigned for TVs\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eBattery Back-Up Control System\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eMade in Ontario\/Canada\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\"\u003e \u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e \u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e\u003ciframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/Xmf0qcB8PCE?si=TrlXjyaKDS9yI11k\" title=\"YouTube video player\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch3 data-start=\"102\" data-end=\"120\"\u003e\u003cbr\u003e\u003c\/h3\u003e\n\u003ch3 data-start=\"102\" data-end=\"120\"\u003eSpecifications\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-start=\"94\" data-end=\"116\" style=\"text-align: left;\"\u003eModel: Elevation™ 36\u003c\/li\u003e\n\u003cli data-start=\"119\" data-end=\"143\" style=\"text-align: left;\"\u003eFuel Type: Natural Gas\u003c\/li\u003e\n\u003cli data-start=\"146\" data-end=\"178\" style=\"text-align: left;\"\u003eHeat Output (Max.): 26,000 BTU\u003c\/li\u003e\n\u003cli data-start=\"181\" data-end=\"223\" style=\"text-align: left;\"\u003eHeat Management Options: Internal Blower\u003c\/li\u003e\n\u003cli data-start=\"226\" data-end=\"252\" style=\"text-align: left;\"\u003eViewing Area: LHAD \/ UHM\u003c\/li\u003e\n\u003cli data-start=\"255\" data-end=\"311\" style=\"text-align: left;\"\u003eViewing Area Size: 30.44 x 24.94 in (77.32 x 63.35 cm)\u003c\/li\u003e\n\u003cli data-start=\"314\" data-end=\"352\" style=\"text-align: left;\"\u003eFraming Width‡: 39.75 in (100.97 cm)\u003c\/li\u003e\n\u003cli data-start=\"355\" data-end=\"394\" style=\"text-align: left;\"\u003eFraming Height‡: 43.75 in (111.13 cm)\u003c\/li\u003e\n\u003cli data-start=\"397\" data-end=\"434\" style=\"text-align: left;\"\u003eFraming Depth‡: 22.25 in (56.52 cm)\u003c\/li\u003e\n\u003cli data-start=\"437\" data-end=\"465\" style=\"text-align: left;\"\u003eWidth: 38.63 in (98.12 cm)\u003c\/li\u003e\n\u003cli data-start=\"468\" data-end=\"498\" style=\"text-align: left;\"\u003eHeight: 43.56 in (110.64 cm)\u003c\/li\u003e\n\u003cli data-start=\"501\" data-end=\"526\" style=\"text-align: left;\"\u003eDepth: 22.44 in (57 cm)\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\"\u003e \u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\"\u003e\u003cspan\u003eManual\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\"\u003e\u003cspan\u003e\u003cstrong\u003eClick\u003c\/strong\u003e \u003ca href=\"https:\/\/www.napoleon.com\/sites\/default\/files\/fireplaces_products\/Elevation%20Series%20Owner%27s%20Manual%20-%20W415-2950.pdf\"\u003e\u003cspan style=\"color: rgb(43, 0, 255);\"\u003eManual\u003c\/span\u003e\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e\u003cstrong\u003eClick\u003c\/strong\u003e \u003ca href=\"https:\/\/www.napoleon.com\/sites\/default\/files\/fireplaces_products\/ADBRN1-ELEVATION-Elevation%20DIGITAL.pdf\"\u003e\u003cspan style=\"color: rgb(43, 0, 255);\"\u003eBrochure\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cdiv class=\"section-header justify-self-center text-center\"\u003e\n\u003ch3 class=\"h2\"\u003eRefund and Return Policy\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prose\"\u003e\n\u003cp class=\"p1\"\u003eLast Updated: December 2025\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eThank you for shopping with \u003cb\u003eMaison Flame\u003c\/b\u003e. We want you to feel confident in your purchase, and we strive to make the return process simple and transparent. Please review the policy below before submitting a return request.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eEligibility for Returns\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e\u003cb\u003e30-Day Return Period\u003c\/b\u003e\u003cbr\u003eYou may request a return within\u003cspan\u003e \u003c\/span\u003e\u003cb\u003e30 days from the date your order is delivered\u003c\/b\u003e.\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e\u003cb\u003eCondition of Returned Items\u003c\/b\u003e\u003cbr\u003eTo be eligible for a refund, items must be:\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eUnused and unassembled\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eIn original packaging\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eIncluding all accessories, manuals, and components\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p3\"\u003e\u003cb\u003eProof of Purchase\u003c\/b\u003e\u003cbr\u003eA valid order number or receipt is required for all return requests.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eHow to Start a Return\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eTo initiate a return, please contact our customer support team:\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003e\u003cb\u003eEmail:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003esupport@maisonflame.com\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003e\u003cb\u003ePhone:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003e(424) 339-1854\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p3\"\u003eOnce your request is reviewed and approved, you will receive:\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eA\u003cspan\u003e \u003c\/span\u003e\u003cb\u003ereturn authorization\u003c\/b\u003e,\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eA\u003cspan\u003e \u003c\/span\u003e\u003cb\u003eprepaid shipping label\u003c\/b\u003e, and\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eThe correct\u003cspan\u003e \u003c\/span\u003e\u003cb\u003ereturn address\u003c\/b\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p4\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eReturn Shipping \u0026amp; Fees\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eNon-Defective Returns (Buyer’s Remorse, Wrong Size, Change of Mind)\u003c\/b\u003e\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003e\u003cb\u003eReturn Shipping:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eCovered by Maison Flame when returned within 30 days.\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003e\u003cb\u003eRestocking Fee:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eA\u003cspan\u003e \u003c\/span\u003e\u003cb\u003e20% restocking fee\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003ewill be deducted from the refund amount.\u003cbr\u003eThis fee helps cover inspection, repackaging, and processing.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eDamaged or Defective Items\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eIf your order arrives damaged or defective:\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003ePlease contact us within\u003cspan\u003e \u003c\/span\u003e\u003cb\u003e48 hours\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eof delivery.\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eProvide photos of the damage or defect to help us process your claim quickly.\u003cbr\u003eFor approved claims:\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eMaison Flame covers all shipping costs.\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003e\u003cb\u003eNo restocking fee\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eapplies.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p4\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eRefund Process\u003c\/b\u003e\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eReturns are inspected upon arrival at our facility.\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eAfter inspection, you will be notified of the approval or denial of your refund.\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eApproved refunds are issued to the\u003cspan\u003e \u003c\/span\u003e\u003cb\u003eoriginal payment method\u003c\/b\u003e.\u003c\/li\u003e\n\u003cli class=\"li3\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003ePlease allow\u003cspan\u003e \u003c\/span\u003e\u003cb\u003e10–14 business days\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003efrom the approval date for the credit to appear on your account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p4\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eNon-Returnable Items\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eFor safety and hygiene reasons, certain items may not be eligible for return. If applicable, these exclusions will be clearly noted on the product page.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p5\"\u003e\u003cb\u003eQuestions?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eIf you need help or have any questions regarding your return, please contact us anytime at\u003cspan\u003e \u003c\/span\u003e\u003cb\u003esupport@maisonflame.com\u003c\/b\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cp style=\"text-align: left;\"\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Maison Flame","offers":[{"title":"Default Title","offer_id":51066129416480,"sku":null,"price":4449.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0949\/6752\/9760\/files\/E36NTE-Web-Gallery-07-Elevation-E36-Prod-Str-PRP-GunMetalTrim.jpg?v=1766550903","url":"https:\/\/maisonflame.com\/products\/napoleon-elevation%e2%84%a2-36","provider":"Maison Flame","version":"1.0","type":"link"}