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Terms of Services

Last Updated: December 2025

Welcome to Maison Flame (“Company,” “we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of our website, www.maisonflame.com, and all related services (collectively, the “Services”).

By accessing or using the Services, you agree to these Terms.


1. Eligibility

You must be at least 18 years old to use our Services. If you use the Services on behalf of an organization, you confirm you are authorized to bind that entity to these Terms.


2. Accounts

2.1 Account Information

If you create an account, you agree to provide accurate and complete information and keep it updated.

2.2 Responsibility

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.


3. Orders & Payment

3.1 Product Availability

All products are subject to availability. We may limit quantities or discontinue products at any time.

3.2 Pricing

Prices may change without notice. We are not liable for typographical or pricing errors.

3.3 Payment Methods

We accept the payment methods displayed at checkout, which may include:

  • Visa
  • MasterCard
  • American Express
  • Apple Pay
  • Google Pay
  • Shop Pay
  • PayPal

All payments are processed securely by third-party payment providers.

3.4 Order Acceptance

We reserve the right to refuse or cancel an order due to:

  • Product unavailability
  • Pricing errors
  • Suspected fraud or unauthorized transactions

If an order is canceled after payment, you will receive a full refund.


4. Shipping & Delivery

Shipping terms, carriers, delivery times, and related details are described in our Shipping Policy, available on our website.

Risk of loss transfers to you once the order has been handed to the carrier.


5. Returns & Refunds

Our return and refund terms are detailed in our Return & Refund Policy, available on our website.


6. Intellectual Property

All content on the Website—including logos, images, text, product descriptions, and software—is owned by Maison Flame or its licensors and is protected by copyright and trademark laws.

You may use the Services for personal, non-commercial purposes only.


7. User Content

If you submit reviews, images, or other content (“User Content”), you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute that content.

You may not submit content that is illegal, harmful, infringing, or violates others’ rights.


8. Prohibited Activities

You agree not to:

  • Use the Services for unlawful purposes
  • Attempt to interfere with or disrupt the Website
  • Attempt to gain unauthorized access to our systems
  • Engage in fraudulent, abusive, or harmful behavior


9. Disclaimer of Warranties

The Services are provided “as is” and “as available.”
We make no warranties regarding accuracy, reliability, or uninterrupted availability.


10. Limitation of Liability

To the fullest extent permitted by law, Maison Flame is not liable for indirect, incidental, or consequential damages arising from:

  • Use or inability to use the Services
  • Unauthorized access to your information
  • Interruptions, errors, or delays in service


11. Indemnification

You agree to indemnify and hold harmless Maison Flame from claims or damages arising out of your:

  • Use of the Services
  • Violation of these Terms
  • Violation of any third-party rights


12. Termination

We may suspend or terminate your access to the Services at any time for violating these Terms or engaging in unlawful activity.


13. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles.


14. Changes to These Terms

We may update these Terms occasionally. Updates are effective when posted on the Website. Continued use of the Services constitutes acceptance of the revised Terms.


15. Contact Information

Maison Flame
578 Washington Boulevard, Suite 511
Marina Del Rey, CA 90292
United States

Email: support@maisonflame.com
Phone: (424) 339-1854